Frequently Asked Questions
Party food includes sandwiches - usually jam or cheese sandwiches, crisps, chocs/sweets and squash. Servings are proportionate for 8 children.
Due to space restrictions we advise customers to only bring children having treatments.
Unfortunately due to the limited space in the salon, in the interests of health and safety, we allow a maximum of 2 adults in the salon during salon parties and no younger siblings who are not involved in the party.
Please read all party packages to help inform you of what is included. All lists are itemised, if you are looking at a packages that does not list decorations, it means they are not included in that party package.
Silver 1.5 salon only with calm spa music. Gold is £100 more, and customer rate the Gold as our best value package, customers get one hour in salon with calm spa music, followed by one hour in the disco room, ideal for children aged between 6-13 as they get best of both worlds at an affordable price.
The silver party package takes place solely in the salon. As we do not allow food in the salon there is no food option.
The standard limo seats 8 passengers, therefore parents can choose to allow 8 children into the limo, whilst parents follow the limo or they may wish to take the child of one or their guests. Alternatively, parents may wish to enquire about the hummer limousine which seats upto 16 passengers.
Due to space restrictions we advise customers to only bring children having treatments.
We only allow use of the hot tubs for party guests as we have to close salon and give salon exclusivity for safeguarding purposes. We allow hot tub to be added on to any party package or for customers booking 4 VIP packages as they have salon exclusivity for 2 hours, therefore this is easily accommodated.
For health and reasons children are only allowed in the hot tub for a maximum of 8 minutes.
We are unable to book in more than 3 children for salon treatments. We recommend guests that have more than 3 children consider the possibility of booking a party package.
All treatments vary. For examples a manicure take 3-5 mins plus drying time. Whereas the VIP package is our longest experience, lasting 45 mins to an hour.
These rules are for our benefit and yours.
We reserve the right to see proof of age.
At all times.
Unless purchased from Kandy Girl.
Apart from legally entitled service dogs.
Rude/Aggressive/Disrespectful behaviour will not be tolerated.
Smile for the camera :)
394 Kingstanding Rd, Birmingham B44 8LD
Tues-Fri 4pm-6pm/Saturday 10am-6pm (11-5 Tues-Fri During School Holidays)